We Can Repair Any Kind of Gas Fireplace in Cleveland

Gas fireplaces make adding comfort to your Cleveland home easy. Just move a switch or press a button for immediate heat.

They’re also fairly simple to use. Unlike their woodburning counterparts, there’s no need to add firewood or remove ashes. But like any other natural gas units, these fireplaces need routine service to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t keep burning, the Experts at Service Experts Heating & Air Conditioning can help. Use our easy-to-follow tips first. If your fireplace still isn’t working properly, contact us. We can handle any brand. All of our technicians are NATE certified, which means they’ve passed in-depth training to better meet your needs. And all of our quality work is upheld by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few causes why your fireplace won’t turn on. Take off the decorative plate beneath your fireplace to gain entry to its pieces.

1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
2. Is the gas working? Make sure the valve is in the “open” placement.
3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to halt drafts from extinguishing it.
4. Pilot light lights but won’t stay lit? There could be a problem with the thermocouple, a metal safety sensor that regulates gas flow.
5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
• Grinding or shrieking sounds? Have Service Experts Heating & Air Conditioning repair or replace the blower.
• Funny scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, get fresh air in your home and get in touch with us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it heat more efficiently and avoid costly failures. It may even help it work longer.

1. Confirm your fireplace is fully cooled.
2. Switch the gas off by rotating the valve to “off.”
3. Take out the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
4. Extract the lava rocks, vacuum them individually and wipe away soot with the brush.
5. Clean the internal parts of the fireplace with a vacuum hose attachment.
6. Clean inside edges with a wet cloth. Use warm, soapy water to remove dust or soot collections.
7. Put back lava rocks and logs in the same design.
8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can corrode the glass or cause it to break.
9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
10. Ensure your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is working again, book regular tune-ups with us. These examinations can potentially discover issues before they start. We’ll test your components for fractures. We’ll also double-check there aren’t any leaks and that pressurization levels are correct.