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What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Cleveland home and you have no idea what to expect. It’s daunting enough to allow an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add a whole other level of concern. Not to worry! Service Experts Heating & Air Conditioning is here to update you on the basic A/C system repair process so you will be prepared when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to inspect it to make sure that it’s not merely a thermostat settings error. The service tech will check that the thermostat is programmed to cool and then reduce the temperature to see if that will start up the air conditioner. A flawed or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They may set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then likely ask to see the A/C. Same as a doctor, the service tech will commence their trial and error diagnosis process. There are many variables that could be the cause for an air conditioner that isn’t running properly, and it’s up the technician to explore all the possible reasons starting from the most typical issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will probably check the air filter to verify it’s not clogged or requires replacing. They will check the A/C system’s refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your air conditioner is correct for the size of your residence, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC service tech has discovered the problem, he or she should explain all your choices to you. The discussion will usually start with the service tech explaining what the issue is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will entail swapping out the part and resolving the trouble, but may also involve upgrading parts of the A/C, the air conditioner itself, or your complete HVAC system. In certain cases, it may make more sense to purchase a whole new heating and AC system, particularly if the A/C system is past its prime, or prone to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The service tech will discuss how much time, effort, and cost it will take to fix the issue.

The repairman may at this point explain what could have prevented the problem or part failure and how to prevent a future issue from occurring. This typically includes proactive maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioning repair companies will offer a yearly maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your HVAC equipment.

Lastly, they will explain the process for repairing the failed part or correcting the issue. If you choose that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts needed and schedule your next appointment to repair your A/C system. Or, if the necessary part is already handy on their truck, they will begin the air conditioning repair work with your approval.

Remember that throughout Cleveland your system is in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call day or night at 440-252-1375 and we’ll be happy to explain the process.

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