10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can be difficult. That choice is significant because the contractor you hire greatly impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research different companies in your location that might be well-suited for the job. Once you create a shortlist of a a small number of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This needs to be the first question on your list. Hiring a licensed contractor ensures that they satisfy the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the service call. A respectable HVAC contractor can supply evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could reduce the unit’s life expectancy. A knowledgeable contractor can evaluate your home and figure out the ideal heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and AC brands offer systems with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the optimal fit for your requirements. To get an idea of equipment quality and prices, give consideration to requesting a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal quote. When you have an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you understand where your money is going. Obtain estimates from many HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, low-ball estimates don’t always result in the savings you think they will. You’ll likely end up with shoddy equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also inquire about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are vital to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your heating and cooling company encourages solid long-term HVAC performance. It also means you won't have to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work involves permits from local or state officials. A reliable contractor should handle this process on your behalf, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Make sure to ask if they provide financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will differ based on the project's size and scope. Even so, having a clear timeline is fundamental to reduce disruption to your everyday routine. Your contractor should provide a reasonable time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to recommend ways to optimize energy efficiency by doing a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a smaller heating and cooling system. The result is a more affordable up-front investment and lower utility expenses for years to come.

Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in Cleveland

At Service Experts Heating & Air Conditioning we know that choosing the right HVAC contractor is a critical decision you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the crew at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to give us a call at 440-252-1375. Whenever you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the right decisions for your home comfort needs.