Reviews

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603 Total Reviews
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"PROFESSIONAL, KNOWLEDGEABLE AND COURTEOUS."
"I have used Service Experts exclusively over the years as the service has been great !!!"
"Technicians are always knowledgeable and friendly."
"Kenny is such a professional."
"Anthony is the best! He takes his time to explain things so I can understand"
"Anthony arrived on time, was professional and experienced."
"Technician was professional & effecient"
" your expert was very eficient , friendly, and helpful for any questions we had. We would like to have him back for all of our tuneups."
"Frank was fixed everything, was quick and efficient, and explained things to me"
" Kenny was great, he taught me a lot! He was very professional and courteous "
"Did an excellent job. Answered all my questions and set up my wi-fi on my theromset. "
"Technician was informative, helpful, friendly, and he never once made me feel like he was trying to sell me additional items. I hate that. I felt like he was honest and w..."
"Technician"
"Easy to book appointment. Technician on time. Extremely knowledgeable."
"The serviceman was excellent but the $4100 wine cellar ac unit is totally unsatisfactory. It is a new unit installed about 3 months ago and the compressor had to be repla..."
"Timeliness and expertise "
"Frank was extremely knowledgeable and spent the time necessary to explain what he was doing to us. "
"Kenny, the technician was exceptionally helpful and informative! He explained what he was doing, answering every question we had and even gave us some valuable pointers. ..."
"The technician ask if I had a hose to clean out the AC. No hose or spigot on the side of the house. If this is part of the maintenance service, then I feel the technici..."
"Did not oversell and was thorough and quick. Informative. "
"Our air conditioner needed a disconnect because it was melted.  Another company came out and told us we needed a whole new unit.  Kenny from Service Experts came out and ..."
"Fast friendly service"
"Prompt and Professional"
"The Tech was very knowledgeable ,did a great job."
"I personally ask for Anthony as to me he is a first class tech, is polite, on time, gives informative information and does what he is here to do In a timely fashion. I pr..."
"Anthony has been to our home before. He is professional, knowledgeable, and courteous. He was able to answer all of our questions while providing exceptional service. "
"Would have been higher if problem was 100% resolved. Tech did a great job updating things that were not done correctly on the initial installation of our system."
"He was only here. for 5 minutes"
"Am satisfied now. Frank Leedy had to fix what the installer wired wrong. So far the equipment is working"
"Tech was very thorough and informative"
"Very professional"
"The technician was very thorough and professional, provided an evaluation of the equipment and attention to detail. Outstanding!"
"Service was great & tech was very nice and informative "
"Anthony was very courteous, knowledgeable, and he explained exactly what we need"
"For our annual AC service contract call, "Tim" disconnected our AC compressor and told us it was not working and had to be replaced for $4,000. He also said we needed 5 o..."
"He checked all aspects thoroughly"
"Comfort level with the service tech was good."
"Nice guy. Thorough checkup."
" Kenneth Corcoran is an excellent serviceman. I sincerely hope that he returns for the winter tuneup."
"good tech-thorough"
"Technician was polite & thorough."
"Technician was VERY thorough and explained what we needed to know in great detail. Love Him. Second time he serviced us and we noticed that he did many things that other..."
"the tech was courteous and informative"
"Frank repaired our Boiler in February. In May it acted up and Frank checked it out. A Smart Gas Valve that he replaced earlier had failed. He ordered another and replaced..."
"Frank Leedy was most knowledgeable, one of the best technicians I ever had. "
"TIM IS VERY PROFESSIONAL AND PATIENT IN ADVISING ME REGARDING MY FURNACE AND AIR CONDITIONER. HE SHOWED RESPECT FOR MY PROPERTY AND SHOWED CONCERN TO MAKE SURE THIS EQUI..."
"Efficient, friendly, informative"
"I pride my self on complimenting a job well done. However the Tech spent about maybe 5 minutes on my AC check-up and the remainder of the time, I think at least an hour c..."
"We have NEVER received such poor service, this guy didn't clean anything, was very negative, and rude. We are a repeat customer, we know what to expect from your service...."
"Everything went smoothly."
"All work went very well!"
"on time service with a smile"
"Tech corrected a mistake made in the original air and heating system after 5 years of other techs servicing the systems. When scheduling I insisted we hadn't had the heat..."
"good friendly service"
"The technician"
"Technician was efficient, knowlegeable, courteous and friendly"
"Experienced technicians"
"They do a very good job when they come here."
"Always helpful, patient and explain what is being done and why."
"Technician was on time, efficient, and courteous."
"Quick response, eliminated problem."
"he knew what to do"
"Frank performed a maintenance check-up on my HVAC system today. This was his second visit to my home as a Service Experts technician. On the first occasion, he found a ..."
"Frank was very professional and helpful."
"The technician, Frank Leedy, was very professional, and patient."
"Tech was great"
"Brian has serviced our equipment before. He is very respectful. knowledgeable, helpful and thorough when answering our questions. He is polite and friendly. I have tried ..."
"I felt pressure to purchase items and service that I'm not certain are necessary. Other ServiceExperts technicians don't pressure me, especially in a way in which I'm not..."
"Polite and knowledgeable worker"
"Competent, pleasant, informative"
"I have dealt with Service Experts for several years and the service is outstanding. Professional technicians who are experienced, dependable and courteous."
"Kenny always makes sure I understand what needs to be done and explains everything to me. Very patient too!! His brother is also extremely nice when he needs to be at ..."
"Frank was excellent. Very professional and personable. I will be requesting him for ALL future services. He is an asset to your company. He called to tell me exactly..."
"The tech was very friendly, knowledgeable and helpful"
"Knew his job and did it well."
"technican was very curtious and explaned all work need to check the air unit"
"prompt arrival, explained everything, thorough in the work"
"I could not find any one to help my problem. He did not serve this Amana Product before. However, He willingly to help my problem and solved on timely manner. His effort ..."
"Your tech was on time and very respectful. He was thorough and very knowledgable"
"He was prompt, polite, and explained what he was doing."
"Courteous knowledgeable friendly and respectful "
"Brian was efficient and professional. He answered all of our questions and provided exceptional customer service. "
"Brian does a great job....very personable and keeps my house clean and does an efficient job!"
"Tim is great. Very knowledgeable, efficient and engaging."
"Because the technician was wonderful. He explained everything, was fun, and was respectful of my home. And he liked my cat."
"Brian was very knowledgeable and friendly and very thorough. "
"Upgraded wiring to structure approved after the thermostat was originally installed. Answered many questions before I asked them. Provided instruction on changing humidif..."
"Boy was I taken back. charged $84. plus dollars for something that could have been told to me per the telephone. (a change of battery)."
"The work required was performed well, done properly, with adequate explanation, and appears to be performing as expected. And the two gentlemen attending were very pleas..."
"The team did a great job at installing the new furnace and air conditioner!!!"
"The technicians who did the installation were respectful and professional. They answered any question I had."
"Very professional and knowledgeable"
"Sent service tech out day I called, found problem , ordered part and fixed next day. "
"Craig was very knowledgeable, answered my questions and we discussed other future applications."
"The technician was pleasant and friendly."
"I am always pleased with the service that Anthony provides, unlike a tech in the past that really provoked me by having to pay for a part which was under warranty and act..."
"Technicians were knowledgeable and courteous."
"The tech was on time and even early, he had a cancellation and called. It was a good experience because I work full time and have to schedule on my lunch hour so sometime..."
"Frank fixed my problem and was very nice."
"Service person was on time, friendly, and thorough"
"Very satisfied that a replacement UV light fixture was being installed....last year when I got a new furnace, one of the techs accidently wired the UV light wrong and it ..."
"Very nice. Had to come back again"
"Tech was good Are the electronic thermostats carry a lifetime warranty, at sometime I was told this."
"The Boiler was not working when Frank got here Friday. He assessed the problem and ordered needed parts. He managed to get it working through the weekend and installed th..."
"Anthony is my favorite of all your techs. He is polite, comes in, does his work in a very professional manner and I don't have enough adjectives to describe his efficienc..."
"Thorough, brief and professional. Frank mentioned a couple of things that will need to be taken care of in the near future."
"Problem was not corrected 1st time, but 2nd tech was diligent and got furnace fixed."
"Technician performed a very thorough inspection."
"Anthony was on time for our appointment, serviced our equipment in an extremely professional manner and was very polite. He is a real asset to both Service Experts and yo..."
"friendly, explained everything, knowledgeable"
"the visit went very well"
"Sean was top notch. Fantastic employee you have there!"
"Very quick service"
"Because it's true."
"Timely and thorough"
"Very professional, on-time, and went right to work."
"I had reps out two days in a row - terrific guys - but the problem remains the same. The issue was not able to be resolved."
"the guy explained in detail what he did and why "
"Brian called ahead and asked if I had any concerns and answers my questions."
"excellent communication, very friendly, took his time correcting problem, double checked to make sure everything work properly"
"Very friendly and explained what he did"
"He was on time. He used foot coverings so not to track mud into the house. He did a good job"
"The technician was very knowledgeable about what was to be done."
"Fast, courteous, and efficient service."
"Frank did a great job"
"Technician scooped mineral deposits and sediment from the old water heater tank into a floor drain which eventually backed up into the ba****t, spewing water and **** mat..."
"Truly an expert. Work done in a professional courteous manner."
"Prompt, polite,and knowledgeable while providing pm service with customer present."
"the technician is awesome, helpful, tidy and efficient!"
"Technician was patient and helpful."
"Professional. Competent. Friendly"
"Because I was satisfied with tech and services "
"Brian answered al my questions and was very patient."
"He was on time. He explained everything."
"Frank is extremely thorough. Showed me pictures of the work he had done. Asked if I had questions. Seems to be very conscientious!"
"good job"
"Technician was respectful and informative, and answered all questions."
"Tim was very professional. He was friendly and answered all of my questions."
"Timely, professional service."
"Very impressive and knowledgeable young man. Great job!"
"Craig was very effecient, and answered all my questions and treated my property with respect. He instructed me on my options to upgrade my equipment. I will request tha..."
"Service technician, Kenneth, was very courteous, knowledgeable and professional. He explained things well and answered all my questions."
"Rep did a great job"
"Craig was informed and courteous. "
"polite and quick service"
"Frank was very professional and fix things that were not correct from the installation of the furnace six years ago."
"The young man was very knowledgeable and pleasant."
"VERY POLITE, KNEW WHAT HE WAS DOING, VERY NICE YOUNG MAN, I HAVE HOT WATER HEAT AND I WANT HIM TO BE THE ONE TO SERVICE MY SYSTEM. Ethel CHRIST"
"good quick and reliable service"
"Excellent service. Prompt"
"Tec very nice answered all questions clean and well informationed"
"very good tech and person"
"Frank was very polite and friendly. He explained everything he was doing in an easy to understand way."
"Anthony was very nice and thoughtful. He offered to set the automatic schedule on my thermostat that I was having trouble doing."
"The service that was provided was done very well with the agents."
"Always on time and always professional"
"Called ahead of time to let me know he was on his way. Introduced himself. Very efficient with cleaning and offered me other products without being pushy. "
"Very polite, thorough technician."
"I (we) have worked with you for close to twenty years...That should be enough.."
"I always had a satisfying experience with this company for over 10 years now."
"he did a good job "
"Kenny took the time to include me in the checkup process by explaining the operations of the various systems that he was checking."
"Ken called in advance. He arrived on time. Ran a complete check of the new furnace. Cleaned and made all of the proper adjustments. "
"Personable,thorough,helpful,knowledgeable."
"We are always provided with a polite, respectful and very knowledgeable service tech. They are always able to answer any questions we might have."
"He was friendly and very helpful"
"brian was polite, courteous, and very knowledgeable about his job. he explained what he was doing while he was doing it and made us feel comfortable about his work. and h..."
"The technician was very nice and explained all he was doing and offered suggestions to keep my system running great. A pleasant visit !!! "
"Prompt and professional "
"Kenny explained everything he was going to do before hand "
"Always very professional and trustworthy not trying to push unnecessary costly things on me. Just maintenance my expensive equipment "
"Always friendly and helpful to our needs. Ken was here for the maintenance service call - his brother Anthony stopped by later with a filter that we needed in the water..."
"Brian was very knowledgeable & friendly."
"Most knowledgeable tech ever."
"Kenny provided efficient service and helpful knowledge about the heating system."
"Frank the tech was very thorough "
"The technician was friendly and professional."
"Frank was very thorough and did a nice job."
"I am very satisfed"
"Brian arrived on time, answered my questions and inspected the furnace. He was polite and efficient. A great way to start the day."
"He was very knowledgeable"
"90"
"Was called to say technician would be late but tech was right on time. Unfortunately I was not home. "
"Anthony comes in and does his work diligently, is a very personable individual was on time and is informative and he is my very favorite tech. "
"Thoroughness "
"Frank was excellent!"
"Anthony was wonderful as always"
"Service technician was courteous, efficient, timely, and knowledgable."
"Brian was very professional very helpful and a pleasure to have in my home. My past visit was very high pressured to purchase something and I was not going to call you ba..."
"Technician was on time & very courteous to my daughter."
"Kenneth was an excellent technician. Polite, knowledgeable, gave good advice. Helped me schedule next appointment."
"Very professional and knowledgeable. Always friendly and honest. "
"answered all questions very nice person told me what he did to heating system "
"This is our first experience with Services Experts. We are new owners to the house and did not have all the history with the current heating and cooling systems. Brian ..."
"Brian was punctual,very knowledgable,clean (wore his shoe covers) and very professional & courteous! I would recommend your Company because of his exemplary service!!!"
"I am still not certain the problem is resolved"
"The service tech just wanted to sell me a new hot water tank the minute he walked in the door even before doing any work. Through out the entire time the tech was there h..."
"Brian was timely, professional, polite and extremely helpful with all of my questions. He is truly a valuable asset to service experts!!! "
"The technician was very knowledgeable, courteous and helpful."
"The Technician knew his job, and did a complete job, above and beyond, and a professional clean up. Educated me on the care and up keep needed with my system answered all..."
"Teck was very professional and informative. I would like Frank to contiue to service my equipment."
"Frank was great and made sure that everything was taken care of. I cannot speak for the company as a whole but frank deserves a raise. "
"Technician did a thorough service of our furnace that left it running a lot quieter and provided knowledge for better care of the furnace. "
"Anthony was courteous and efficient."
"Frank fixed two items and told us the test results of the a.c.. Never had that before."
"He was very nice"
"Because Anthony was professional, efficient, and very helpful. "
"100"
"Rep knowledgeable, courteous, respectful and prompt"
"The project was handled proficiently and courteously."
"Brian was very friendly, timely, and efficient. He offered to answer any questions I had."
"Courtious and quick. He came early but explained he doesn't have appt times on his schedule just next location which actually worked out better for us"
"The technician (Brian) was very pleasant and polite and professional. He informed me of the results of the testing and explained the temperature difference he was expecti..."
"Brian Frank Kenny were very professional kept us posted on what they were doing"
"Technician was professional and explained all issues and what service he was providing."
"Frank was very good to work with."
"overall excellent call"
"The technician was polite & professional."
"The service tech was personable, helpful, accommodating, and knowledgable."
"Tech was very kind and seemed very knowledgable."
"I like how you remind me it's time to schedule service on my equipment. I've liked every Technician we've encountered from your company."
"He did an excellent job in explaining everything that was needed and the options you had."
"FRANK DID A GRET JOB. HE DID THINGS THAT THE OTHER TECHS DIDNT. HE WAS FRIENDLY AND KNEW HIS STUFF. I WILL ASK FOR HIM AGAIN.WE WERE SCHEDULED FOR LAST WEEK AND ANTHONY C..."
"Personable, knowledgeable, able to answer questions."
"Anothony was friendly and reasonable. I would have liked to see a deeper discount given I was buying 3 different services on the same day. But he was definitely very help..."
"Frank the tech is very smart"
"On call service man was very thorough in checking equipment and asking questions to diagnose problem causing failure"
"All good"
"Kenneth was professional, polite, and prompt."
"Our service tech went above and beyond expected service, which was much appreciateed by my wife."
"Tech was cordial, informative, polite and did a very nice job!"
"everyone very courteous and professional."
"He was very knowledgeable and personable. "
"service was excellant "
"very polite and courteous and knowledgeable"
"Very professional service and pleasant person to talk too."
"Technician was on time, efficient, explained what he was doing and courteous."
"Anthony was very professional, courteous, and helpful."
"Service was excellent"
"Both technicians were very courteous and professional"
"It took a long time, and he had to call in the marines to diagnose a problem. Original diagnosis was allegedly incorrect. Not quite sure I believe the second one..."
"Easy to schedule, showed up on time, knows his stuff, explains issues/problems/solutions in an easy to understand manner."
"knowledge about system helpful"
"i wasnt happy with se but decided to give another chance. KC is an excelent tech as well as a great person."
"on time, knew what he was doing, offered good suggestions"
"Karam noticed a small water leak from the exhaust condensate and fixed it. From my observation, it had been there a while and it was not noticed during any previous servi..."
"Apparently there was nothing really wrong. The last technician had left the fan on blower and didn't inform me and so I thought the thermostat wasn't working…$84 later…A..."
"Ron was pleasant and professional."
"He was on time, he did his job, he left. However, nobody showed up or called for the initial appointment!!! That really pissed me off! No way to run a business!"
"Everything was done in a reasonable time"
"He was very professional, knew what he was doing, friendly, and did the job for us"
"quick, helpful and informative"
"No problems"
"great guy besides being a great tech he cares about what he is doing and wants you to be happy"
"He was early and quick"
"on time. polite. got the job done and gave me a good briefing."
"on time & very efficient"
"The issue was not resolved. The jury is still out."
"No problems, no issues"
"prompt, courteous"
"Knowledge and personality plus "
"Promt, polite, and knew what he was doing "
"very good inspection of heater, needed part, showed me old one excepted suggestion to get part. Very Satified"
"Prompt service, personable technician"
"They were about an hour late past there arrival time window"
"I had the heat turned off before they got here because it was nice and I had the door and windows open. They turned the heat on in order to check the furnace and when th..."
"Technician was very courteous."
"Your tech was knowledgeable, friendly, and made sure we understood everything."
"Eddie is great! I feel very sure that my furnace is in tip top shape when he does a tune up. "
"The team was excellent!"
"The service/install Techs were cordial on arrival, and professional in performing their job. "
"Stan was very courteous and respectful of my home while he completed the Plumbing Repair of Leaking Pipe Joints in the basement without leaving a mess. His work was very ..."
"The technician Gary Zigmann was very thorough and informative. He gave me all the information about the service and options to keep my system in good order"
"Couldn't give a higher rating"
"Reply to service was very quick. Appreciated that. The technician was a little rude in putting me & Stevenson's down in what we know as women. Comments were like we were ..."
"He answered all my questions and installed a air filter for me."
"Mr. Zigmann was very professional, polite and friendly."
"My air conditioner hadn't been cooling the house for four days. I called around noon on Friday and was given an appointment between 2 and 4 p.m. Super service!"
"Larry has been here before. He did a good job then and now. In and out with no fuss no muss."
"Of course, Saturday service is always going to be an issue. That being said, the tech solved the problem. I question why the problem occurred in the first place... this..."
"They were able to come in a very quick window of time. Nick was very knowledgeable in determining the problem and what would need to be done"
"On time, called ahead, efficient in a timely manner, was very personable& information. "
"The technician, Josh Peters, was prompt, knowledgeable, efficient, and friendly. Before this visit, I was thinking of changing companies because pushy sale tactics was us..."
"Mr. Lukas gave me detailed information on repair or replace estimates. The estimates were in line with prices from other companies. He represents the company with a cle..."
"Quick and efficient with service and thorough with his explanation of the issues. We are now informed. "
"3 GUYS showed up and they took their time, tested every think about my heater ,spoke to me about the age of the heater, and answered all the questions I had about it, it..."
"Joe was on time, and explained clearly what he was doing. He was neat, friendly, and courtious."
"The service expert was very knowledgeable and completed the service efficiently."
"All qualifications were met and the Serviceman was very courteous."
"Technician Bowling was very cordial, and professional in his work. He kindly showed me, in detail, the problem with our furnace and offered an acceptable solution.I recom..."
"WHEN THE TECH WAS FINISHED, HE CAME UP AND TOLD ME WHAT HE DID, TOLD ME THE EFFICIENCY WAS VERY GOOD AND CHANGED THE FILTER. I ONLY HAD THE EFFICIENCY RATING ONLY 1 OTH..."
"Your service expert was very curtious and a pleasant person. He took his time and did a very good job of checking the furnace."
"On time, thorough, professional job."
"Prompt and effecient"
"always do a good job"
"Everuthing was done thoroughly and thoughtfully."
"The technician was courteous, efficient and performed the service I requested. "
"Our tech was friendly and professional"
"Technician was very friendly and efficient."
"Dustin called to let us know what time he would arrive. I explined what I wanted, he picked it up and installed it in a very short time. I was pleased with his work."
"The technician found the problem, and made a temporary repair - but was unable to replace air release valves, that have become corroded and inoperative. This was not s..."
"Efficient, fast and explained"
"Joshua explained everything to me and was very courteous and respectful. Great job. "
"Stan was on time and did the work quickly and everything works.p"